Your privacy matters to us. This policy explains exactly what data we collect, why we collect it, how we keep it safe and what rights you have over your own information as a 1 jj player in Pakistan.
At 1 jj (accessible at 1jj.wine), we understand that the people using our platform are sharing real personal information with us — their names, contact details, payment records and account activity. We take that responsibility seriously and have designed our data practices around one simple principle: collect only what is necessary, keep it secure and never misuse it.
This Privacy Policy explains what personal data we collect from players, how we use it, who we may share it with, how long we keep it and what rights you have over your own information. It applies to all players who register an account, use the platform, visit the website or use the 1 jj mobile app.
1 jj is an online casino platform operating at 1jj.wine, providing casino games, live casino, slots and sports betting services to adult players. References to "1 jj", "we", "us" and "our" throughout this policy refer to the platform and the team responsible for its operation.
For the purposes of data protection, 1 jj acts as the data controller for the personal information you provide when using this platform. This means we determine how and why your data is processed. If you have any questions or concerns about your data, you can reach us through the live chat support available on the platform or via the contact details at the end of this policy.
We collect personal data through several routes — information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and in some cases information provided by third-party payment processors to verify your identity or confirm a transaction.
When you make a deposit or withdrawal via JazzCash, Easypaisa, Raast or a bank transfer, we may receive confirmation data from those payment providers — such as a transaction reference, confirmation status and the payment account registered in your name. We use this only to verify and credit your transaction. We do not receive your full payment credentials from third-party processors.
The table below outlines the main purposes for which we use your personal data and the basis on which we process it:
| Purpose | Data Used | Basis |
|---|---|---|
| Creating and managing your account | Name, email, date of birth, address | Contract performance |
| Processing PKR deposits and withdrawals | Payment method details, transaction history | Contract performance |
| Identity verification (KYC) | CNIC / passport, address proof | Legal obligation / fraud prevention |
| Fraud and abuse prevention | IP address, device data, transaction patterns | Legitimate interest |
| Customer support | Account details, chat history | Contract performance |
| Responsible gaming monitoring | Gameplay activity, session duration, betting patterns | Legitimate interest / player protection |
| Promotional communications | Email address, account preferences | Consent (opt-in) |
| Platform improvement | Anonymised usage and performance data | Legitimate interest |
We only use your data for the purposes listed above. We do not use your data for unrelated commercial purposes, and we do not build or sell audience profiles based on your activity on 1 jj.
All transactions on 1 jj are processed in Pakistani Rupees (PKR). We support deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, Visa, Mastercard and mobile wallets. The handling of payment data is a particularly sensitive area and we apply additional care to how this information is managed.
We store enough information to identify your registered payment method (for example, the last four digits of a card, or the mobile number associated with your JazzCash account) and your transaction history on the platform. We do not store full card numbers, CVV codes or full bank account credentials in our own systems. Full payment credentials are handled by the respective payment provider.
Your deposit and withdrawal history is retained as part of your account record. This is necessary to resolve any payment queries, process withdrawal requests, apply bonuses correctly and detect any unusual transaction patterns that may indicate fraud or account compromise. Transaction records are also retained to meet our financial record-keeping obligations.
Before processing your first withdrawal, we will verify that your payment method is registered in your own name. This protects both you and the platform from fraudulent activity. Withdrawals are only sent to accounts or mobile wallets that match your registered identity details — we do not send funds to third-party accounts under any circumstances.
Like most websites, 1 jj uses cookies and similar tracking technologies to make the platform work correctly and to help us understand how it is being used. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies do not contain your personal login credentials or payment information.
You can control cookies through your browser settings. Most browsers allow you to view, block or delete cookies at any time. Please note that disabling essential cookies will affect your ability to log in and use core platform features. Disabling analytics or marketing cookies will not prevent you from using the platform normally.
On your first visit to 1 jj, you will be shown a cookie notice allowing you to accept or customise your cookie preferences. You can revisit these preferences at any time through the cookie settings option in your account.
We do not sell your personal data to any third party — ever. We do not share your data with advertisers, data brokers or marketing companies outside of 1 jj. The only circumstances in which your data may be shared with external parties are as follows:
When you make a deposit or request a withdrawal, the relevant transaction data is shared with your chosen payment provider — JazzCash, Easypaisa, Raast, your bank or card network — to process the transaction. These providers have their own privacy policies and data handling practices which apply to the data they receive from that interaction.
To complete KYC (know your customer) verification, we may use a third-party identity verification service to validate the documents you submit. These services process your submitted documents for the purpose of verification only and are contractually restricted from using your data for any other purpose.
The platform is hosted on secure servers. Our hosting and infrastructure providers may technically have access to data stored on those servers as part of their service. All providers are bound by data processing agreements that require them to handle data in accordance with applicable standards and to use it only as instructed by us.
We may be required to disclose certain data to law enforcement agencies, financial intelligence units or other authorities if we receive a lawful request or are required to do so to comply with applicable legal obligations — for example in connection with a fraud investigation or a financial crime inquiry. In such cases, we disclose only the minimum data required to satisfy the legal obligation.
We take the security of your personal data seriously and have put in place a range of technical and organisational measures to protect it against unauthorised access, loss, alteration or disclosure. These include:
No online platform can guarantee absolute security, and you play a role in keeping your account safe too. Use a strong, unique password for your 1 jj account, do not share your login credentials with anyone and contact support immediately if you notice any activity on your account that you did not authorise.
We keep your personal data for as long as your account is active and for a reasonable period thereafter to meet our legal and operational obligations. Specific retention periods depend on the type of data:
When data is no longer required and the relevant retention period has expired, it is securely deleted or anonymised in a way that means it can no longer be associated with you.
You have a number of rights in relation to the personal data we hold about you. These are outlined below. To exercise any of these rights, contact our support team through live chat or by submitting a request through the Help section of your account.
You can request a copy of the personal data we hold about you at any time. We will provide this within a reasonable timeframe following identity verification.
If any of your personal data is inaccurate or out of date, you can request that it be corrected. You can update basic details like your email address directly in your account settings.
You can request the deletion of your personal data. Note that some data must be retained to meet legal obligations — we will inform you of any data that cannot be deleted and the reason why.
You can request a copy of your data in a structured, machine-readable format so that you can transfer it to another service if you choose to.
You can object to your data being processed for marketing purposes at any time. You can also object to processing based on legitimate interests where you have grounds to do so.
In certain circumstances you can request that we restrict the processing of your data — for example while a dispute about its accuracy is being resolved.
1 jj is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation of age, and accounts found to belong to underage individuals are closed immediately with any data deleted in accordance with applicable requirements.
If you are a parent or guardian and believe that a minor in your household has created an account on 1 jj, please contact us immediately through support so that we can take appropriate action. We take underage access seriously and will act promptly on any such report.
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When we make changes, the "Last Updated" date at the top of this page will be revised. For significant changes that affect how we use your data in a material way, we will notify registered players through in-platform notifications or by email to the address on your account.
Your continued use of 1 jj after a policy update constitutes acceptance of the revised policy. We recommend bookmarking this page and checking it periodically, particularly if you are sharing additional personal information with us — such as during a new verification process.
If you have any questions about this Privacy Policy, want to exercise any of your data rights or have a concern about how your personal information has been handled, please contact our support team. The fastest way to reach us is through the live chat available on the platform, which is staffed around the clock, seven days a week.
For written privacy-related requests — such as a data access or deletion request — please submit your query through the Help section of your account dashboard with "Privacy Request" in the subject line. Include your registered username and a clear description of your request so we can handle it promptly.
Privacy contact email: [email protected] — displayed for reference only.
Six ways we put your privacy first as a Pakistan player on 1 jj.
All sensitive data — including passwords and payment references — is stored using strong encryption. Plain-text credentials are never held in our systems.
Your personal information is never sold to third-party advertisers, data brokers or external marketing companies. Your data stays within 1 jj, full stop.
JazzCash, Easypaisa and bank transfer transactions are handled securely. We store only what is needed to identify your payment method — never full credentials.
We only collect data that is genuinely needed to run your account, process payments and keep things secure. No unnecessary fields, no speculative data gathering.
Access, correct, export or delete your personal data at any time by contacting support. We process data rights requests promptly after verifying your identity.
Your self-exclusion, deposit limit and session data is treated with extra sensitivity. It is used only to protect you — never shared externally or used for marketing.